Surveys

Έτοιμες λύσεις > Surveys

Έρευνες ικανοποίησης πελατών

Η εταιρεία μας έχει αναπτύξει ειδική web εφαρμογή η οποία συνδέεται απευθείας με το ERP και μέσω αυτής υλοποιείται έρευνα ικανοποίησης πελατών.

Στον κάθε πελάτη αποστέλλεται ένα συγκεκριμένο Link (προσωποποιημένο ή ανώνυμο) για να συμπληρώσει το ερωτηματολόγιο ικανοποίησης.

Οι απαντήσεις καταγράφονται real time στο ERP όπου και είναι άμεσα επεξεργάσιμες από το αντίστοιχο τμήμα, ενώ οι εξαγωγή στατιστικών είναι μια πολύ εύκολη εργασία.

Μερικά από τα χαρακτηριστικά της εφαρμογής είναι:

Web εφαρμογή η οποία μπορεί να ενσωματωθεί σε πολλούς server (IIS, apache κ.α.)
Σχεδιασμένη με τα τελευταία πρότυπα PHP
User friendly και responsive design για όλες τις συσκευές
Άμεση και ασφαλής επικοινωνία με το ERP
Δυνατότητα επιλογής γλώσσας
Εύκολο περιβάλλον διαχείρισης των ερωτήσεων
Διαθέσιμοι 3 τύποι ερωτήσεων: ελεύθερο κείμενο, πολλαπλή επιλογή, απλή επιλογή
Προαιρετικά και υποχρεωτικά πεδία
Βάση δεδομένων σε MySQL ή MS SQL
Ξεχωριστό σκορ ανά ερώτηση και δυνατότητα επιλογής βαρύτητας για την τελική αξιολόγηση
Εύκολη εξαγωγή στατιστικών και γραφημάτων
Συμβατό με όλες τις διαδικασίες ISO της εταιρείας σας

Μοιραστείτε αυτή την σελίδα :

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